Secured with 256-bit encryption Help & FAQ
Hofmann Credit Union Sign In

Security Center

Your security is our top priority. Learn how we protect you and how you can protect yourself.

How We Protect You

  • 256-bit SSL encryption on all connections
  • Two-factor authentication available
  • 24/7 fraud monitoring and alerts
  • Automatic session timeout after inactivity
  • Card number masking throughout the app

Fraud Prevention

  • We will NEVER ask for your password, PIN, or OTP by phone or email
  • Verify callers claiming to be Hofmann — hang up and call 1-800-HOFMANN
  • Do not click links in unsolicited emails or texts
  • Report any suspicious account activity immediately

What To Do If Compromised

  • Call our 24/7 fraud hotline: 1-800-HOFMANN
  • Change your password immediately
  • Review recent transactions for unauthorized activity
  • We will never hold you liable for unauthorized transactions reported promptly

Security Tips

How to create a strong password
Use at least 12 characters combining uppercase and lowercase letters, numbers, and symbols. Avoid dictionary words, your name, or birth date. Use a unique password for every site — a password manager can help you track them all securely. Change passwords regularly and never reuse old ones.
Recognizing phishing attempts
Always check the sender's email domain carefully — phishing emails often use slight misspellings. Hover over links before clicking to preview the actual destination URL. Never provide your credentials, OTP, or card details via email, text, or pop-up. When in doubt, navigate directly to hofmanncu.com by typing it in your browser.
Safe online banking habits
Always use private, trusted Wi-Fi networks when accessing your account — avoid public hotspots for banking. Log out fully when you're done rather than just closing the browser tab. Keep your browser and operating system updated to patch security vulnerabilities. Enable two-factor authentication for an extra layer of protection.
Protecting your mobile device
Enable a strong screen lock (PIN, fingerprint, or face recognition) on your device. Only install the official Hofmann Credit Union app from the App Store or Google Play. Enable remote wipe on your device so you can erase it if it's lost or stolen. Keep your mobile OS and banking app updated to the latest versions.

Suspect fraud? Call immediately:

1-800-HOFMANN

Available 24 hours a day, 7 days a week